Confirmation and acceptance of our Terms and conditions.
Please note that by accessing, using or browsing this website, you agree to be bound by its terms and conditions. predatorsgear ltd reserves the right to change or update such conditions, disclaimers and limitations of liability at any time without notifying the user. By using the site, you confirm that you have read and understood these Terms and Conditions.
Images and products prices
Please note that while every effort is made to accurately depict the products in the photos, differences may occur. All photos show an exact image of the product but are subject to change without notice. Every effort is made to ensure that prices are current and accurate at the time of shipment, however we cannot be held responsible for typographical errors. Any incorrect pricing will be corrected immediately upon notification.
We always make sure that the prices of our products are the most attractive on the market. However, product prices are subject to change.
predatorsgear.co.uk and its associates strive to be as accurate as possible, however we do not guarantee that product descriptions or other content on this website are accurate, complete, reliable, current or error free. If a product offered by predatorsgear.co.uk is not as described, you have the right to report it to us and we will refund your money plus shipping costs within 24 hours of receiving it in unused condition.
predatorsgear.co.uk is a shop retailer, therefore we are not responsible for the products we sell. In case of any problems with the products, please contact the manufacturer of the products.
The information and product descriptions are not intended to diagnose, treat, cure or prevent any disease. There is no guarantee that any information contained in or linked to this website is complete and / or accurate. We are not or claim to be physicians, so consult your physician before taking any supplements, especially if you have any existing medical conditions. predatorsgear.co.uk is not responsible for any consequences, losses or damages arising from the use of any information or products on or linked to this website.
predatorsgear.co.uk does not sell products intended for purchase by children. All products must be purchased by adults. If you are under 18 you can only use Bodybuilding4you.co.uk with permission from your parent or guardian.
We do not ship abroad. Our products can only be purchased in Great Britain.
Our Right to Cancel
If, for reasons beyond our control, including but not limited to the inability or inability to deliver goods to us by manufacturers or suppliers of goods, we are unable to deliver the goods to you, we may cancel the contract at any time prior to the delivery of the goods upon notice. We will promptly reimburse you for any amounts paid by or on your behalf under or in connection with the contract. We are not responsible for any other loss or damage arising from such cancellation.
Delivery and returns
That’s the easy part as we offer free shipping and a 30-day no-questions-asked return policy. However, the item must be unopened. We do not refund return shipping costs. Please make sure to use the tracking service as we are not responsible for lost packages on the way back to us. Please inform us before deciding to return the product to us.
Predators Gear Ltd
53 George Street
WR1 2DY Worcester.
Storing personal information and cookies.
The information we receive from customers helps us to personalize and continually improve your purchases at Bodybuilding4you.co.uk. We only collect information that you enter yourself when registering your account on our site. We use this information for purposes such as responding to your inquiries, fulfilling orders or adapting future orders to your preferences in order to improve the functionality of our store and communication with you. To set up an account with us, we collect data such as: Name, surname, email, telephone number and address so that we can process your order. We do not collect any bank details. Payment is made on our site only through Paypal.
We receive and store certain types of information each time you interact with our website. For example, like many websites, we sometimes use “cookies” and obtain certain types of information when your web browser accesses our site.
What are cookies? Cookies are alphanumeric identifying text files that we transfer to your computer’s hard drive via your internet browser to allow our systems to recognize your browser and provide features such as storing items in your shopping cart between visits. Remember that you can always delete these cookies by entering your browser and deleting the list of cookies stored on it.
To help us increase email productivity to improve your service and shopping experience, we sometimes send you newsletters about our services and products, notifications about changes to our policies, and order confirmations. If you do not want to receive emails from us other than order notifications and order confirmations, please let us know in the additional information section of the order form.
How secure is my information?
We work to protect the security of your data during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you provide to us in order to purchase our products or services. It is important to protect your password and computer from unauthorized access.
We do not transfer your data to any organizations. So all the data you have provided us is only used to process your order and stays with us only.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
You can always ask us to completely delete your data from our catalog. For this purpose, contact us by e-mail or by phone and we will process your request within 4 working days. You will not receive any confirmation as we will no longer hold your contact details.
It’s very easy! You have the right to return a purchased product on our website for up to 30 working days! Provided that the product delivered to us is not opened or damaged. We do not refund the shipping costs of the returned product. Before you do this, call us or write an email so that we know that the package has been sent to us. Please remember to ship your returned item with tracked services to ensure the product is delivered to us. In the event of a lost parcel, please contact the courier you used for this service.
Did you receive a damaged product?
Remember to always open the package at the courier. If the product is damaged, do not collect the parcel from the courier. Parcel will be sent back to us with no costs. If you have picked up the parcel and you cannot check it at the courier, please contact us within 24 hours of receiving the parcel. After confirming the claim, we will be able to send you a new product immediately or we will refund the money. All re-shipping costs are borne by Bodybuilding4you.co.uk.
Did you receive the wrong product?
Please let us know. We will immediately send you a return label by email that you can use to return your parcel. After receiving the product back, we will immediately send you the correct product. If you would like to exchange your product immediately, unfortunately you will have to bear the cost of returning it. After receiving the return product, we give you the money back. You will then be able to buy the product you dreamed of again.
Usually our parcels are delivered from 2 to 4 working days. If this time has elapsed, please contact us immediately, so that we can track where the package is and possibly solve the problem with our courier.
Unfortunately, there are delays in the delivery of parcels from time to time. It is not caused by us, therefore we cannot be held responsible for any other loss caused by failure to deliver the order on time.
Our goal is to provide a high level of service at all points. The opinions of our clients are very important to us and help us to constantly meet their needs.
If for any reason you are not satisfied with the service you received and would like to make a complaint to us, we will be happy to consider your request.
We take all complaints seriously and use valuable information from the investigation to help us improve the services we provide. We treat all complaints confidentially.
All information regarding complaints will be treated confidentially, informing only those who need to know and complying with any relevant data protection requirements.
Your account manager is the first point of contact for all complaints and can be done by phone or email. We will confirm any complaints sent by email within 3 business days and we will try to resolve all problems within 2 business days of receiving them.
Please provide as much detail as possible when submitting your complaint so that we can best assist you.
If your account manager is unable to resolve your complaint with the first point of contact, he will pass your problem over to his line manager who will then take ownership of the complaint.
We try to resolve all matters within 7 business days. If this is a complex issue and it may take longer to resolve, we will let you know and keep you updated at all times.